How to choose an auto repair shop in Kamloops
By LSG Auto Nation · · Updated
Short answer
Choose a shop that gives you a price before it starts work and explains the problem in plain language. Look for recent reviews, and make sure it works on your kind of car and has hours that suit you. Before you hand over your keys, ask when the car will be ready and what warranty comes with the work.
Most people go looking for a mechanic after something has already gone wrong. It’s much easier to choose a good one before you need it. Here’s what to look for, wherever you take your car.
Do they explain before they fix?
A good shop tells you what it found, shows you where it can, and gives you a price before starting any work. You should leave knowing what’s urgent, what can wait and why. Be careful with any shop that starts work without asking you first, or can’t explain a charge on your bill.
Can you read real reviews?
Look at recent Google reviews, not just the star rating. See how the shop replies when something went wrong, and look for comments about honesty, clear communication and whether the car was ready when promised.
Do they work on your car?
Most shops work on the common makes and models. If you drive something less common, a diesel or a hybrid, ask first.
How long will it take?
Being without a car costs you too. Before you agree to the work, ask when you’ll get it back, and whether they’ll call you if anything changes.
Do their hours suit you?
A shop that’s open on weekends or takes walk-ins can save you from taking a day off work.
What warranty do they give?
Ask what warranty covers the parts and the work, how long it lasts, and what you need to keep, such as your receipt.
Questions to ask before you book
- Will I get a price before any work begins?
- When will my car be ready?
- Do you work on my make and model?
- What warranty comes with the repair?
- Will you call me before doing any extra work?
How we work at LSG Auto Nation
We’re a locally owned shop at 125 Wilson St on Kamloops’ North Shore. We explain what we find and give you a price before any repair, and we work on all makes and models. We’re open seven days a week, walk-ins are welcome, and same-day service is available. Read what our customers say on Google, see our services or book online.